Executive Coaching
"The goal of coaching is the goal of good management: to make the most of an organization's valuable resources” - Harvard Business Review.
What is coaching?
According to the Worldwide Association of Business Coaches, "coaching is a relationship between a Coach and a willing individual inside or outside of an organization that is built on respect, safety, challenge and accountability. The purpose of the relationship is to motivate the Coachee to be "their absolute best and to achieve extraordinary results in performance and in living."
The Benefits of Coaching
Research has shown that Coaching has a great impact on organizational performance and is now offered to individuals and a large number of business organizations that strive to develop leadership and be more successful. Benefits of the effectiveness of coaching are seen by managers and organizations alike. From our successful coaching business we learned that our clients need honest, objective feedback and we have found a variety of benefits that our clients gain such as:
• Increased Integrity • Success and Empowerment • Organization and Balance • Sense of Purpose • Increased Self-Confidence • Overall Personal Development • Independence • Increased Self-Responsibility and Self-Awareness • Accountability • Personal Development of Strengths and Skills • Clarity of Direction and Focus
Companies provided with executives coaching reported the following as their great attainments:
• Productivity (reported by 53% of executives)• Quality (48%) • Organizational strength (48%) • Customer service (39%) • Reducing customer complaints (34%) • Retaining executives who received coaching (32%) • Cost reductions (23%) • Bottom-line profitability (22%) Executives who received coaching were improved:
• Working relationships with direct reports (reported by 77% of executives) • Working relationships with immediate supervisors (71%) • Teamwork (67%) • Working relationships with peers (63%) • Job satisfaction (61%) • Conflict reduction (52%) • Organizational commitment (44%) • Working relationships with clients (37%) (Based on a study published by Manchester, Inc. in 2001)
How is Coaching done?
Coaches meet with their clients initially and come up with a development plan using different tools and profiling techniques. Thereafter, meetings on agreed schedules are undertaken on a weekly basis by phone or e-mail and do not have a business limited by geographical location. Although coaching usually takes place on a one-to-one basis, it can also be successfully accomplished through teleclasses, telephone and e-mail contact, and seminars.
Return on Investment – ROI
Research of 100 executives from Fortune 1000 companies reveal that every dollar invested in executive coaching programs created $5.70 in improved results. Among the benefits to companies, executives reported improvements of 53% in productivity, 48% in quality, 48% in organizational strength, and 39% in customer service.
Productivity Attainment of follow-up executive coaching sessions proved to be 400% greater than from that of a single training session. This has been recorded in the prestigious Public Personnel Management Journal. 31 managers underwent a "conventional" managerial training program. This was followed by eight weeks of one-to-one executive coaching. The training program itself increased productivity by 22.4%. The executive coaching, accompanied by the usual methodologies of goal setting, collaborative problem solving and other skills, found that the added coaching increased overall productivity by 88% - a significantly greater gain compared to the training alone!