Sales Negotiation Skills for Better Cross-Selling and Up-selling

Overview

This course improves skills for negotiating, cross-selling, and up-selling to improve sales and build client relationships.

Negotiation is a major aspect of closing a profitable contract. This involves getting the best deal possible without jeopardizing the client relationship.  As a result, while closing sales, cross-selling, and up-selling products and services, sales people often concede too easily to customer demands.  This Successful Sales Negotiation course develops the necessary skills and techniques to negotiate successfully while building client relationships.

Participants recognize the how cross-selling and up-selling as a superb way to increase the value of a sale while, at the same time, build the client relationship.  Participants develop the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.  They leave the training energized with a new attitude toward selling and have confidence in their ability to negotiate any sale.

Through interactive exercises, relevant examples, and small group discussions participants reinforce learning and help them apply their newly developed skills on the job.

Objectives

• Plan and execute effective strategy negotiation strategies
• Probe to identify client interests and concerns
• Recognize and handle negotiating ploys and tactics effectively
• Maintain better control over the negotiation process
• Increase opportunity to reach agreement
• Avoid making unnecessary concessions

Target Group

Sales personnel, managers, and executives who engage in sales negotiating activities benefit from this course.

Duration:

3 Days

Venue:

Dubai

Fees:

US $ 1575