Communication and Dealing with Difficult Customers
Sales,Marketing and Customer Service
10/May-12/May 2009



 

Objectives

The main objective is to provide the participants with the most recent information related to communication to improve their skills in dealing with different types of customers (such as talkative, rude, stubborn, hesitant, conceited, and worried…etc).

 

Target Group

All employees working in marketing, sales and customer care.

 

Duration:

3 Days

 

Venue:

Dubai

 

Fees:

US $ 1575